Incident Logs

Incident Logs

Date:  July 16, 2025
Time Posted:   July 16, 11:00 am  -   July 16, 11:00 am  Eastern Standard Time
Issue: Partial outage with email service delivery
Current Status: This incident has been resolved.

Date:  June 5, 2025
Time Posted:   June 5, 1:00 am  -   June 5, 10:28 am  Eastern Standard Time
Issue: Partial outage with email service delivery
Current Status: This incident has been resolved.

Date:  May 22, 2025
Duration:  May 22nd 02:41 am  -  May 22nd  05:45 am Eastern Standard Time
Issue: Partial outage with email service delivery
Current Status: This incident has been resolved.

Date:  April 28, 2025
Time:  April 28th 10:40 am - April 29th 12:00 pm Eastern Standard Time
Issue: Site-wide performance degradation. 
Current Status: A fix has been implemented and we are monitoring results. Let us know by raising a support ticket if you encounter any additional issues. 

Date:  April 24, 2025
Duration:  April 24th 01:59 pm  -  April 24th 9:05 pm Eastern Standard Time
Issue: Partial outage with email service delivery
Current Status: This incident has been resolved.

Date:  April 4, 2025
Duration:  April 4th 08:10 pm  -  April 4th 8:27 pm Eastern Standard Time
Issue: Partial outage with email service delivery
Current Status: This incident has been resolved.

Date:
  February 20, 2025
Duration:  February 18th 11:17 am  -  February 20th 3:45 am Eastern Standard Time
Issue: Intermittent connectivity issues and possible delays in email delivery.
Current Status: This incident has been resolved.

Date:  January 7, 2024
Duration:  12:38 pm - 3:56 pm - Eastern Standard Time
Issue: Partial outage with email service delivery
Resolution Status: This incident has been resolved.

Date:  November 28, 2024
Duration:  2:07am - 3:22 am -  Eastern Standard Time
Issue: Email Delivery Delays
Resolution Status: Mail flow restored and backlogs cleared

Date:  November 23, 2024
Duration:  2:07am - 3:22 am -  Eastern Standard Time
Issue: Email Delivery Delays
Resolution Status: Mail flow restored and backlogs cleared

Date:
  November 19, 2024
Duration:  9:05am - 9:45am Eastern Standard Time
Issue:  Email outage
Resolution Status:  Mail flow restored and backlogs cleared 

Date:  November 14, 2024
Duration:  2:05pm - 6:31pm -  Eastern Standard Time
Issue: Email Delivery Delays
Resolution Status: Mail flow restored and backlogs cleared

Date:  August 09, 2024
Duration:  12:12pm - 3:42pm -  Eastern Standard Time
Issue: Site offline during deployment
Resolution Status: Site restored

Date:  August 12, 2024
Duration:  9:26pm - 4:45am -  Eastern Standard Time
Issue:  Email Delivery Delays
Resolution Status: Mail flow restored and backlogs cleared

Date:  May 14, 2024
Duration:  9:46am - 11:54am -  Eastern Standard Time
Issue:  Email Delivery Delays
Resolution Status: Mail flow restored and backlogs cleared